Return policy
Return policy
This Return Policy applies to all casual fashion products sold by greatdealsin, covering seasonal dresses, daily tops, rompers, footwear and accessories. We formulate detailed return access standards based on fabric characteristics, product attributes and wearing scenarios to ensure fair, standardized and transparent after-sales processing for every order.
This Return Policy applies to all casual fashion products sold by greatdealsin, covering seasonal dresses, daily tops, rompers, footwear and accessories. We formulate detailed return access standards based on fabric characteristics, product attributes and wearing scenarios to ensure fair, standardized and transparent after-sales processing for every order.
All eligible return items must be kept in completely unworn, unwashed, unaltered and stain-free condition. All original factory tags, labels, sealing packaging and matching accessories must remain intact and undamaged. For hygienic reasons, unsealed socks are not eligible for return or exchange. Delicate beach dresses and boho dresses with special printing, tassel and handmade details will be rejected for return if there are artificial scratches, pulling wires or fabric deformation.
Footwear products including heels have independent return inspection standards. Returned heels must have no sole wear marks, no surface scuffs, no dirt adhesion and complete original shoe box packaging. Dungarees, long blouses and shorts with cutting and stitching details need to retain original appearance without artificial modification or washing traces to qualify for return review.
Customers need to initiate return applications via official email, providing valid order numbers and real photos that clearly record product problems and condition status. Our after-sales team will conduct professional verification and issue official return authorization for qualified cases. Any goods returned without official system authorization will be directly rejected and cannot be processed for refund or exchange.
Return shipping fees are borne by customers for subjective return reasons such as inappropriate size, unsatisfactory style and personal aesthetic mismatch. We fully cover return shipping costs and provide free exchange or full refund services for objective problems including factory stitching defects, printing errors, wrong item delivery and transit damage confirmed by our inspection team.
After receiving returned parcels, our quality inspection team will strictly check product integrity, fabric condition and accessory completeness. Qualified refund orders will be processed to the original payment channel within 1â3 business days. The specific fund arrival time depends on the processing rules of the customerâs payment platform. We support partial refund retention solutions to save customers return troubles, and such settlement will terminate all after-sales rights of the corresponding order.
Normal visual differences caused by screen resolution, shooting light and ambient lighting do not belong to product quality problems and cannot be used as valid return grounds. We reserve the right to reject malicious repeated return applications and non-compliant after-sales requests.